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Language

Users visiting a website will take away the most information when they understand it, this is why it's important to have simple, meaningful, non-complex writing on webpages that is inclusive to all.

Our writing should have the readability level of grade 7 or lower. The lower the readability level, the more inclusive the content is.

DO

  • Use simple words
  • Write short sentences
  • Organize and group content appropriately
  • Explain any acronym on first reference or use <abbr> tags

DONT

  • Use uncommon words
  • Write complex, run-on sentences
  • Use filler words (meaningless words that take up space)
  • Use jargon or slang

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